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Shipping policy

Orders are usually shipped within 2-4 business days from when you place your order. We charge a flat rate for shipping, based on your shipping address. 

Please note that our medicines are handmade in small batches and your order may be delayed in some instances.  We will do our very best to get your order to you as soon as possible.  

For questions regarding orders that have already shipped, please reference your tracking number. Once an order leaves our herb kitchen, it enters the domain of the courier, and the order is no longer in our care or control. If you have concerns about late or lost packages, please email us at motherwort@taprootmedicine.org. We may be able to easily resolve the issue. However, delivery issues must be taken up and resolved with USPS or UPS.

Your order will be shipped to the address you provide upon checkout. We are not responsible for orders shipped to incorrect addresses and will not be reshipped or refunded. Orders are shipped from our herb kitchen in Sebastopol, CA.